Our Customer Care team is the go-to support for Mountain Warehouse customers, helping adventurers every step of the way. 

From answering product questions to resolving delivery queries, they ensure every customer feels supported and valued. Day-to-day, they’re responding to emails, live chats, and calls, offering expert advice and practical solutions making sure every customer has a smooth experience. 

Whether it’s helping someone find the right waterproof jacket or tracking down a missing parcel, this team thrives on turning challenges into positive experiences. 

If you’re a natural problem-solver who loves helping people, you’ll feel right at home here.